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How to unsubscribe a user

Go to the Unsubscribe channel in Slack Write the email address of the user you want to unsubscribe. Just an email address and nothing else. You will receive a response whether your user has been successfully unsubscribed. If a user is not found, they may not be in our lists or have been unsubscribed before. […]

How to Add Two-Factor Authentication in WordPress

Everyone who has access to the Stores must use Add Two-Factor Authentication. Login to the store. Click on icon/name. Scroll to the bottom until you find Two-Factor Options Set Time Based One-Time Password (TOTP) as Primary method You can use any APP, such as Google Authenticator Scan the QR code with your APP Insert the […]

How to add an Article to the Knowledgebase in Live Agent

Knowledgebase is a good tool that can help reduce the number of customer inquiries and organize our internal Knowledgebase. You can find Knowledgebase here Categories are the top level of the database. You can add categories and articles. To create a Category, click CREATE. Name the category. And select the access level, Internal or Public. […]