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Live Agent – How to check missed calls

November 6, 2024 Tech

https://support.healthsecret.com/agent/index.php#login

  1. Login to your Live Agent Account
  2. Click the Call History button

3 Click the customized filter, uncheck the answer and press apply.

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Grant access to the offer – Kajabi
How to add an Article to the Knowledgebase in Live Agent

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