Related Posts

Grant access to the offer – Kajabi

Kajabi – /admin/sites/2147531127/contacts 1 Go to the Kajabi->Contacts->All Contacts 2 Paste the customer’s email address on the Search Contact bar 3 Click View 4 Under More Actions, click Grant Offers. 5 On the Search Bar, type in the product that you want to give access to, select the product then click Save.

Retention

This article explains the algorithm for retaining users who have requested a refund. If a CS agent receives a refund request from a customer, they must find out the order number. Next, you need to add ONLY the order number to the “Refund” channel in Slack. In response, you will receive a link to the […]

How to unsubscribe a user

Go to the Unsubscribe channel in Slack Write the email address of the user you want to unsubscribe. Just an email address and nothing else. You will receive a response whether your user has been successfully unsubscribed. If a user is not found, they may not be in our lists or have been unsubscribed before. […]