How to add an Article to the Knowledgebase in Live Agent
Knowledgebase is a good tool that can help reduce the number of customer inquiries and organize our internal Knowledgebase. You…
Category: CS team
Live Agent – How to check missed calls
https://support.healthsecret.com/agent/index.php#login 3 Click the customized filter, uncheck the answer and press apply.
Grant access to the offer – Kajabi
Kajabi – /admin/sites/2147531127/contacts 1 Go to the Kajabi->Contacts->All Contacts 2 Paste the customer’s email address on the Search Contact bar…
How to Add Two-Factor Authentication in WordPress
Everyone who has access to the Stores must use Add Two-Factor Authentication. Login to the store. Click on icon/name. Scroll…
How to unsubscribe a user
Go to the Unsubscribe channel in Slack Write the email address of the user you want to unsubscribe. Just an…
How to reject refunded orders in Everflow
NOTE: The order may not be available in EverflowGot to the Everflow -> Reporting -> Convertion Select the Date Range…