Skip to content

Team Health Secret

  • Affiliate dept
  • CS team
  • Content team
  • Video team
  • Tech team
  • Home
  • CS team
  • Live Agent – How to check missed calls

Live Agent – How to check missed calls

November 6, 2024 Tech

https://support.healthsecret.com/agent/index.php#login

  1. Login to your Live Agent Account
  2. Click the Call History button

3 Click the customized filter, uncheck the answer and press apply.

CS team Tech team

Post navigation

Grant access to the offer – Kajabi
How to add an Article to the Knowledgebase in Live Agent

Related Posts

How to reject refunded orders in Everflow

NOTE: The order may not be available in EverflowGot to the Everflow -> Reporting -> Convertion Select the Date Range and click Run Report In the search bar, select the Order ID search to find the order you are looking for Check the box. Actions->Reject

How to unsubscribe a user

Go to the Unsubscribe channel in Slack Write the email address of the user you want to unsubscribe. Just an email address and nothing else. You will receive a response whether your user has been successfully unsubscribed. If a user is not found, they may not be in our lists or have been unsubscribed before. […]

How to add an Article to the Knowledgebase in Live Agent

Knowledgebase is a good tool that can help reduce the number of customer inquiries and organize our internal Knowledgebase. You can find Knowledgebase here Categories are the top level of the database. You can add categories and articles. To create a Category, click CREATE. Name the category. And select the access level, Internal or Public. […]

Copyright © 2025 Team Health Secret | Marvel Blog by Ascendoor | Powered by WordPress.